Is this service free?

Yes, the service is completely free for users.

How long has this service existed?

This service has been available since November 21, 2005.

How do I delete my account?

You can delete your account in your XMPP client. Accounts unused for more than one year are periodically deleted.

I forgot my password. What can I do?

If you have forgotten your password and it is saved in your client, try extracting it from your client’s configuration file. If your password is not saved in your client, there is no way to recover access. The account will be deleted after one year of inactivity.